Re-enable any security software that was disabled in Step 2. Start LockDown Browser to verify installation. When students use LockDown Browser, they are unable to print, copy, go to another website/URL, or access other software programs. It allows students to take tests in Blackboard, in a controlled environment. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. What Is It Respondus LockDown Browser is a secure browser for taking tests in Blackboard. Download the LockDown Browser installer intended for your institution.Ĥ. Afterwards, restore your security software to its normal status.ģ. Then, on the page that appears, change the setting titled 'choose where to get apps' to a value of 'anywhere.' After doing this, attempt to install LockDown Browser again. Do not use "Switch User" or a "Remote Desktop" access.Ģ. Click the link provided in the message, which reads 'change my app recommendation settings.' Windows Settings > Apps > Apps and features > Choose Where to get apps. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”.
For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. To find out if your web browser supports JavaScript or to enable JavaScript, see web browser help. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. This web browser does not support JavaScript or JavaScript in this web browser is not enabled. Accept all the default prompts to install LockDown Browser. Locate the installer package in your Downloads folder and run it. It will be in the form of 'LockDownBrowser-2-0-x-xx.exe' where '-x-xx' is the current version number. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application. Download the LockDown Browser installer package.